Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a no KYC casino we should take a closer look at? This page explains what we can help with and how to reach us.
What We Can Help With
Top Bitcoin Casinos is an independent research and comparison site covering crypto casinos for US players, with a particular focus on no KYC platforms — sites that let you deposit, play and withdraw with minimal or no identity verification. We're happy to hear from readers on:
- Corrections to bonus terms, cashback percentages, or coin support listed for any operator we cover
- Questions about how a specific site's no KYC or verification process actually works
- Suggestions for crypto casinos we haven't yet reviewed
- Feedback on our ranking methodology or the criteria we use
- General questions about how on-chain deposits, withdrawals or wagering requirements work
What we can't do is act as customer support for the casinos themselves. If you have a dispute over a deposit, a delayed withdrawal, or a bonus that hasn't credited, that has to go through the operator's own support team directly — we don't hold player funds, process transactions or have access to individual accounts.
Before You Reach Out — Check the Basics First
A lot of questions we get are answered faster elsewhere on the site. It's worth checking these first:
- Read more about who we are and how our reviews are put together on our About Us page
- If you're concerned about your own gambling habits or want tools to manage play, our Responsible Gambling page has practical information and helpline details
- For questions about how this site operates, affiliate relationships, or the rules for using our content, see our Terms and Conditions
A Note on Commercial Relationships
Top Bitcoin Casinos may earn a commission when readers click through to a casino and sign up, at no extra cost to the player. This is how we fund the research behind our reviews. Commission never decides where an operator ranks — sites are scored on the same criteria regardless of any partnership, and we'll tell you plainly where a site falls short even if it appears in our rankings.
What to Include When You Contact Us
If you're reporting an issue with a review — say, an incorrect welcome bonus figure or a coin we've listed as supported that no longer is — it helps to include:
- The name of the casino and the specific page you're referring to
- What you believe is inaccurate, with a source if you have one (a screenshot of the operator's current terms, for example)
- The date you last checked, since bonus terms and supported cryptocurrencies do change over time
We fact-check our pages periodically, but crypto casino offers, licensing details and coin support can shift quickly, and we rely partly on reader reports to catch changes between updates.
Legal, Age and Responsible Play Reminders
Crypto casinos reviewed on this site are typically licensed offshore — in jurisdictions such as Curaçao or Anjouan — rather than by any US federal or state regulator. Playing at these sites sits in a legal grey area for US players, and availability varies by state. Nothing on this page, or anywhere on Top Bitcoin Casinos, should be read as legal or tax advice; if you're unsure about the rules in your state, or how gambling winnings and crypto gains are taxed, speak to a qualified professional.
All content on this site is intended for adults of legal gambling age only — 18 or 21 depending on the operator and your state's rules — and none of it is written for or aimed at anyone under that age. If gambling stops being fun or starts to feel like something you can't control, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Offshore casinos, unlike state-regulated operators, don't always offer the same self-exclusion tools or player protections, so it's worth building your own limits in before you deposit.
Response Times
We review messages as they come in, but as a small independent research team we don't offer live support and can't guarantee same-day replies. For anything urgent involving an active account — a stuck withdrawal, a locked balance, or a verification issue — contact the casino's own support channel first, since they're the only ones able to act on your account directly.